What is the company’s typical process for working with a new customer?
We identify the problems customer feel they have and explain step-by-step procedure of whatever we have to do to resolve the issue.
Does the company have a standard pricing system for the service?
We do have some standard pricing, although, it really depends on the specific condition that we are dealing with. For example, the customer might have two identical houses with the same amount of vents or ducts to one furnace; however, one furnace might be in the crawlspace but the second one, in an open space. Furthermore, one house used filter regularly but the second house never did, which will result in a lot more time cleaning the supply vents. These examples are only couples of issues from many other situations, therefore, there are plenty of reasons why it’s hard to determine the standard pricing. That is why we recommend getting an estimate.